Your Questions, Answered
Are the products ready to use or a concentrate?
Are the products ready to use or a concentrate?
All of our PRO range (except Pro Mould) comes as a powerful concentrate, so you’re not paying for water. Simply pour the recommended amount of concentrate into your PRO360 spray bottle (check the label for exact measurements) and top up with water. Give it a gentle shake and you’re ready to clean.
Pro Mould is the only product in our range that comes ready to use, no dilution required. Just spray directly onto the surface and let it work its magic.
Are your cleaning sprays safe for all surfaces?
Are your cleaning sprays safe for all surfaces?
Our PRO Multi-Purpose, PRO Bathroom & Toilet, and PRO Harmony are all pH neutral, making them safe for use on all surfaces, including natural stone, marble, and terrazzo.
Our PRO Shower, PRO Mould, and PRO Degreaser are more heavy-duty and are not suitable for certain surfaces. You’ll find detailed suitability and safety information for each product in its user guide, so always check before use.
Do your products contain harsh chemicals?
Do your products contain harsh chemicals?
We steer clear of nasties like carcinogens and hormone-disrupting chemicals, and we never test on animals (we’re animal people through and through). Choosing Clean Like a Pro means a healthier home for your kids, pets, and the planet, without compromising on serious cleaning power.
Can I use these sprays around kids and pets?
Can I use these sprays around kids and pets?
Yes, they’re made to be tough on mess, not on your family. We create our products right here on the Gold Coast with the help of professional chemists, using plant-based, natural, and food-grade ingredients you can actually pronounce. They’re biodegradable, non-toxic, cruelty-free, and septic-safe, so you can clean with confidence.
For PRO Mould, we recommend keeping kids and pets out of the area while you’re using it and until the surface is completely dry. This product contains a small amount of bleach (sodium hypochlorite), so good ventilation and following the safety instructions on the label is a must.
Are these products septic & biocycle safe?
Are these products septic & biocycle safe?
Yes, all of our products are septic- and biocycle-safe except for PRO Mould, which contains a small amount of bleach (sodium hypochlorite).
If you do need to use PRO Mould in a septic system home, follow up by rinsing the area well and then using PRO Harmony. PRO Harmony contains beneficial probiotics that help restore the good bacteria your system needs, making it the perfect partner to balance out the occasional use of PRO Mould.
What should I do if I’m not satisfied with the product?
What should I do if I’m not satisfied with the product?
We stand by our products with a satisfaction guarantee. If you're not completely happy, reach out to our customer service team within 30 days of purchase for assistance. Our best email is info@cleanlikeapro.com.au.
Can I pick up my order instore?
Can I pick up my order instore?
Our warehouse is located at:
5/2-18 Pippabilly Place
Upper Coomera QLD
We are open from:
9am - 4pm Monday to Thursday
9am - 2pm Friday
We are not open weekends.
I have a faulty trigger, can I get a replacement?
I have a faulty trigger, can I get a replacement?
If you are experiencing any faults with your spray bottle trigger, please email us at info@cleanlikeapro.com.au
Which product is best for cleaning matte black cupboards and fridges?
Which product is best for cleaning matte black cupboards and fridges?
For matte black surfaces, we recommend PRO Multi-Purpose. It’s pH neutral, streak-free, and gentle enough to clean without leaving marks or damaging the finish.
The PRO Multi-Purpose doubles as our window & glass cleaner also and comes with two matching spray bottles. Often the window & glass strength (25ml concentrate) is strong enough for cleaning matte black, if not, try and multi-purpose strength (50ml concentrate).
Do you sell a window & glass cleaner?
Do you sell a window & glass cleaner?
Yes, our PRO Window & Glass cleaner is actually our PRO Multi-Purpose formula, diluted to half strength for a streak-free finish on glass, mirrors, matte black cupboards & fridges, high gloss, and stainless steel.
When you order the PRO Multi-Purpose Pack, you’ll receive two matching PRO360 spray bottles—one with a 50 ml concentrate for everyday multi-purpose cleaning, and one with a 25 ml concentrate for your window & glass mix.
Do you sell a floor cleaner?
Do you sell a floor cleaner?
Yes, both PRO Multi-Purpose and PRO Harmony work brilliantly as floor cleaners. They’re pH neutral, so they’re safe for all sealed floor types, including timber, laminate, vinyl, tile, marble, and terrazzo.
Just dilute as per the instructions, mop as usual, and enjoy a streak-free, fresh finish. PRO Harmony also adds the benefit of probiotics to help keep odours at bay.
Do you offer Afterpay?
Do you offer Afterpay?
Yes, we offer both Afterpay and PayPal, so you can shop now and pay later in a way that works for you.
Do you ship worldwide?
Do you ship worldwide?
We currently ship our cleaning products only within Australia and New Zealand. The only products we send outside these regions are our PRO Utility caddy and our Clogg Charms, which can be shipped worldwide.
Do you have SDS or USER GUIDES I can print off?
Do you have SDS or USER GUIDES I can print off?
Yes, we’ve made it easy to access both. Just head to this link and scroll down the page to view and print our Safety Data Sheets (SDS) and Product User Guides directly from our website. You can also find them anytime under User Info in the main menu.